Cookie Policy

We may collect anonymous information about your device (computer, mobile phone, tablet or any other device you might use to access our site) and activity on our website, including but not limited to your IP address, operating system and browser type and version, pages you visited and actions you took. Some of this information is recorded and processed through the use of a cookie file which is stored on your device. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

Cookies are small text files that are stored on your devices web browser when you visit the majority of websites on the internet. The text files contain information about you and the preferences you have for the website being visited.

These cookies are stored so that a site can customise its pages for the next time you visit the website or return to a page previously visited.

Cookie files will only store information from when you have visited the site and the choices you have made while on there. Personal information such as email addresses will not be stored unless you submit your email address to a web form. Cookie files will never store any of your bank details

• They make our site work as you would expect
• They allow you to complete the online application process
• They allow you to share pages with social networks such as Facebook or Twitter
• They make our marketing more efficient by allowing us to improve our service based on user behaviour
• They allow us to estimate our audience size and usage pattern
• They allow us to recognise you when you return to our site

• Collect any personally identifiable information
• Collect any sensitive information
• Pass data to advertising networks
• Pass personally identifiable data to third parties
• Pay sales commissions

We use the following cookies:

• Strictly necessary cookies. ASP.NET_SessionId. These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to access secure areas of our sites. We use cookies to store a unique identifier for your session, providing a mechanism for persisting information between web pages. This cookie is deleted when you close your browser.
• Functional cookies: Sitecore Analytics; SC_ANALYTICS_GLOBAL_COOKIE; We use these cookies for the following purposes; to store a unique identifier for you for site usage analysis purposes, to store the user’s preferred language and for multi-lingual site features. We also use these to store a unique identifier for your session, providing a mechanism for persisting information between web pages. This cookie is deleted when you close your browser.

Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are analytical/performance cookies.

Our organisation utilises Force24’s marketing automation platform.

Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:

• F24_autoID
• F24_personID

They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.

f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.

f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.

The information stored by Force24 cookies remains anonymous until:

• Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
• A user of the website completes a form containing email address from either our website or our Force24 landing pages.

The Force24 cookies will remain on a device for 10 years unless they are deleted.

We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities

All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.