Support

Whatever stage you’re at, we’re here to support you. Find answers to common questions, get guidance on your loan, or contact our team for personalised help.

Befund

Before you apply

Get guidance and support with your application or enquiry. We’re here to help you get started with confidence.

Who needs to apply for the loan?
Do you take security?
How long does the process take?
I want help with a Start Up Loan
I want help with a Small Business Loan
How do I create a business plan?
Can someone else complete my business plan for me?
What is a forecast and how accurate does it need to be?
I don't have any capital to invest, can I still apply for a loan?
I have poor credit history, will you still consider my application?

After you apply

Already have a loan with us? Find support and guidance for managing your existing loan here.

I need help with a loan from The Enterprise Fund
My loan reference numbers start with BEF, BSC or NPI, who should I contact for support?
I need help with an existing BEF/NPIF loan

Your payments

Need help with your loan repayments? Find guidance and support for managing your payments here.

My bank statement shows I make payments to 'The Enterprise Fund'. Who should I contact for support?
What should I do if I think I'm going to miss a Start Up Loan repayment?

How can we help you today?

Let's get you the support you need.